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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ms. Gasca

September 1, 2026

5  out of  5
rating by Ms. Gasca
"Iris Grimaldo did an amazing job helping my son as he turned 18 with getting on his own automobile insurance policy getting him great rates and then again helping him set his policy up to run while he is away with the Marines. Thank you for helping my son."
We responded:
"Thank you so much for sharing your experience! We’re thrilled to hear that Iris was able to help your son navigate getting his own auto insurance and make sure everything was set up properly while he is away serving with the Marines. We know these are important milestones, and we’re grateful you trusted our team to help along the way.

Please thank your son for his service from all of us at the Rich Utti State Farm Agency. We truly appreciate your family and look forward to being here whenever you need us!
"
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Emily Baranauskas

August 30, 2026

5  out of  5
rating by Emily Baranauskas
"Thank goodness for Rich Utti, we did everything they asked of us; had to get a new roof and gutters and then the underwriters basically called us liars. Rich personally came out to our house to inspect the repairs. Otherwise we would not had our insurance restored despite doing what we were told. Rich made sure to expedite our reinstatement of our insurance. I can honestly say he is genuine in what he says and takes action ."
We responded:
"Thank you so much for taking the time to share your experience. We know how frustrating and stressful situations like this can be, especially after you’ve worked hard to complete everything that was requested. I’m glad I was able to personally come out, review the repairs, and help move things forward as quickly as possible.

Taking care of our customers and following through on what we say is extremely important to me and our entire team. We truly appreciate your trust, patience, and the opportunity to advocate for you when it mattered most. Thank you for choosing our agency!
"
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Sam Kong Kee

August 27, 2026

5  out of  5
rating by Sam Kong Kee
"I have been a customer of Rich Utti agency for 3 years. I work with Ashley Mileski who is smart, efficient, and strategic. Ashley has helped me coordinate my policies with other State Farm agencies out of state. They are very hospitable and treats you like family.

Thank you Ashley and I appreciate all you do for me and my family.. Take care and God bless"
We responded:
"Thank you so much for your kind words and for trusting our agency over the past three years! We’re incredibly fortunate to have Ashley on our team, and it’s wonderful to hear how helpful she has been in coordinating your insurance needs, even across state lines.

Treating our customers like family and being there when you need us is something we truly value. We sincerely appreciate your continued trust and loyalty to the Rich Utti State Farm Agency. Thank you for allowing us to serve you and your family.

"
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Jessica Carlson

August 25, 2026

5  out of  5
rating by Jessica Carlson
"When it was time to renew my auto policy with my previous insurance company, my rates had more than doubled—with no explanation or reason. Needless to say, I started shopping around for better options.

That’s when I connected with Marisol, and I couldn’t be happier that I did! She was absolutely amazing and made the entire process easy and stress-free. She was able to get me better coverage, plus renters insurance, for the same price I had been paying with my previous company—and with significantly better coverage!

Thank you, Marisol and State Farm, for going above and beyond and truly showing up when it matters. I highly recommend Marisol to anyone looking for an insurance agent who genuinely cares about her customers!"
We responded:
"Thank you so much for taking the time to share your experience! We’re thrilled to hear that Marisol was able to make the process easy and stress-free while helping you find better coverage that fit your budget. Providing personalized service and making sure our customers feel well protected is exactly what we strive for.

We truly appreciate your trust in Marisol and our State Farm team, and we’re grateful to have you as a customer. Thank you for the wonderful recommendation—we look forward to being here for you whenever you need us!

"
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Stephen Harp

August 5, 2026

5  out of  5
rating by Stephen Harp
"We just moved to Oregon and got in touch with Rich Utti's agency to transfer our State Farm policies. Rich was very helpful in setting up my wife''s Medicare supplement (AARP and others attest that State Farm has the best medigap service--who knew!?). Ashley spent a very, very long time helping us set up our auto, homeowners and umbrella liability policies. She is very knowledgeable. My wife and I were professors, so we ask a lot of questions, more than many people can handle, but Ashley patiently explained everything. Since we are rehabbing our house, an old farmhouse, we were concerned about homeowners insurance, but for the interim the agency and State Farm are accepting our signed contracts, deposits, and scheduling of electrical and hvac upgrades. That takes more work on the agency's part. Ashley also provided me with advice today about an accident, as I was welcomed to Oregon by a woman hitting me this past Friday. That claim is with Allstate, as that driver was at fault, but I really appreciated Ashley taking the time to lay out the process, so that I know what to expect. You can't go wrong with these folks; they are like the helpful insurance agents I met when I first started driving 40+ years ago."
We responded:
"Stephen- Thank you so much for the thoughtful review—and welcome to Oregon!
Ashley does a great job and truly cares about our customers and always goes the extra mile. We are lucky to have her on our team.
Let us know if you have any other questions:)

"
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Rachael Jones

August 5, 2026

5  out of  5
rating by Rachael Jones
"One of the best customer service experiences I've had.. the reminders are so helpful too! I know you can get insurance cheaper at other companies, but the peace of mind and personal touch at this office.. makes it worth coming in. Thank you Rich Utti and staff! ♥️"
We responded:
"Rachael- Thanks so much for the kind words and for sharing your experience! We’re glad you feel the peace of mind and personal touch when working with our office—and that our reminders are helpful.
Thank you again!"
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Matt Scales

August 5, 2026

5  out of  5
rating by Matt Scales
"Rich Utti and his staff have been so easy to work with. When we needed a new insurance agent to work with, Rich and his staff spent time going over all our home and auto policies, explaining the different features of them. The rates they provided us were more than fair and were lower than others companies in our area.

When we needed to make a claim on our auto insurance policy recently, once again Rich and his staff quickly explained the process walked us through everything and we had a check in our account within a few days at most.

I highly recommend Rich Utti and his team at State Farm Insurance… great people and dedicated to their clients."
We responded:
"Matt—thank you so much for the wonderful review! So glad to hear that you found my team easy to work with and you had a positive claim experience.
Thank you again.
"
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Daniel Hickox

July 30, 2026

5  out of  5
rating by Daniel Hickox
"Excellent service, good rates and always helpful during annual reviews."
We responded:
"Thank you, Dan! It is a pleasure to help you with your insurance."
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L L

May 11, 2026

1  out of  5
rating by L L
"Horrible customer service. Overcharged me and refused to refund me. They never answer the phone and are completely incompetent."
We responded:
" Thank you for sharing your concerns. We take all feedback seriously and want to ensure every customer has a positive experience. However, it doesn’t appear you are a customer in our office. It is my understanding you are insured in another office in another state.
Please give us a call so we can help you resolve this.
"
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Dan Mertz

February 10, 2026

5  out of  5
rating by Dan Mertz
"They are always available and have the answers I ask."
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Sharon Wheeler

January 6, 2026

5  out of  5
rating by Sharon Wheeler
"Ashley at the State Farm in McMinnville is amazing! She is not only knowledgeable and professional, she is also friendly and does a great job explaining how things work."
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Eric Baccellieri

September 25, 2025

5  out of  5
rating by Eric Baccellieri
"Ashley Mileski Was a pleasure to work with! She had lightning fast responses and helped me secure insurance on a house. While the home buying process is a lot and draining, Ashley made the insurance portion a breeze, thank you again Ashley for everything!"
We responded:
"Thank you for taking the time to share your thoughts Eric! We’re glad to know you’re satisfied with the service at our State Farm office, and that you had a good experience with Ashley. The experience you had with Ashley is what we strive for every time! Congratulations on the new house!"
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Donna Hill

July 11, 2025

5  out of  5
rating by Donna Hill
"We have been customers of the Rich Utti State Farm family for 6-7 years. Recently have moved and got a new vehicle. Spoke with Ashley a number of times in the transition and she was very helpful and patient. Always glad when she answers the phone:). A great representative of the company."
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Robin Martin

June 10, 2025

5  out of  5
rating by Robin Martin
"I have been a member of Rich Utti State Farm Insurance of McMinnville for years.
Through the years Rich has always given me superior customer service, and he will always go the extra mile for you when needed!
Rich is a very pleasant and chill person to work with.
I highly recommend his office to anyone who asks or needs a good and supportive agent."
We responded:
"We’re thankful for your feedback Robin! It’s our pleasure to assist you with your insurance. If there is anything else we can do to help, please let us know!"
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Robert Porter

April 12, 2025

5  out of  5
rating by Robert Porter
"I’ve been doing business with Rich Utti State Farm for many years. Excellent customer service. It makes a positive difference establishing a personal relationship with your insurance agent. Thank you, Rich!"
We responded:
"We appreciate your business Robert! Thank you for trusting us to handle your insurance for all these years."
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Ronda Gregory

March 28, 2025

5  out of  5
rating by Ronda Gregory
"Always a pleasure talking to Ashley. She professionally talks us through our policy pointing out the good and bad. This is extremely helpful in making our decisions on what coverages we need for our multiple vehicles."
We responded:
"Thank you for your 5-star review Ronda! Ashley does a great job!"
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G Larkin

March 24, 2025

5  out of  5
rating by G Larkin
"I have been a client of Rich Utti's State Farm Insurance for over 25 years. I highly recommend Rich and his knowledgeable and friendly staff, who service a high-quality product. I have been fortunate to only need to make a few smaller claims over time, all of which were handled with a minimum of fuss or bother and resolved entirely to my satisfaction. Their office is easy to communicate with, typically resolve issues on the spot and is a pleasant space."
We responded:
"Thank you for your review Gail! And thank you for letting us serve you for over 25 years! Satisfied clients is our number one priority and we will continue to serve you to the best of our ability!"
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Juana Rodriguez

March 24, 2025

5  out of  5
rating by Juana Rodriguez
"Our family switched back to State Farm. Iris is the most efficient and ready to answer any questions and offer knowledge! Excellent customer service from her!"
We responded:
"Thank you Juana for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service from Iris at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Rick McPeters

March 21, 2025

5  out of  5
rating by Rick McPeters
"Ashley Mileski is very knowledgeable and very helpful. Ashley is also very personable and a good person. I have known her for several years and finally had her write our auto and homeowners insurance and glad I did. I would recommend her to anyone who asked for a good agent."
We responded:
"Rick, we’re honored by your positive feedback! Glad that Ashley was able to help you guys with your auto and homeowners insurance! We look forward to continuing to provide you with great service! If there is anything else we can do, just let us know!"
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Bailey Eberhardt

March 20, 2025

5  out of  5
rating by Bailey Eberhardt
"I worked with Ashley to get a policy on a new car and she did amazing. Was a very last minute policy. Was in the dealership and needed a full coverage policy took her no time at all to get me set up and started, she sent me all my documents immediately and I was able to leave the dealership with a new car and a new policy with the best rates! Highly recommend Ashley!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Melodie Malone

March 20, 2025

5  out of  5
rating by Melodie Malone
"Ashley is the most amazing agent I have ever worked with. She is always available, and makes me feel like I am her only priority whenever I need assistance with ANYTHING insurance related!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Adam Winsley

March 20, 2025

5  out of  5
rating by Adam Winsley
"Ashley M is the best and makes it easy. She has helped me many times. Fast and efficient to any questions I have. Fast to respond to any call backs. Great person to work with and won’t go to anyone else."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Iatzyri Gonzalez

March 19, 2025

5  out of  5
rating by Iatzyri Gonzalez
"I recently had an excellent experience with Iris. From the moment I reached out, she was professional, friendly, and genuinely eager to help. She always responds quickly to my inquiries and goes above and beyond to ensure my questions are answered and my car’s properly insured. I highly recommend asking for her with all your insurance questions. Thank you!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Katie R

March 13, 2025

5  out of  5
rating by Katie R
"I switched back to state farm when Iris started working here. She's fast at getting back to me with my quotes or any changes I have for my policy."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with Iris in our office. If you ever have any questions or need assistance, we’re here to help!"
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Esmeralda Llerenas

March 12, 2025

5  out of  5
rating by Esmeralda Llerenas
"Iris was so helpful with all my questions and changes. She is amazing!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"